Support — OpenRing

Need help with OpenRing? Most questions are answered below. If not, contact us — details are at the bottom of this page.

Getting started

• Get a personal access token from your smart-ring account’s developer / API settings.
• Paste it into OpenRing. That’s all there is to it — there’s no OpenRing account or sign-up.
• Your data loads onto your device and stays there. Disconnect any time to wipe it.

Frequently asked questions

Do I need an OpenRing account?

No. OpenRing has no sign-up or login. You connect with your own ring account’s personal access token, which is stored securely on your device.

Where is my health data stored?

Only on your device. OpenRing has no servers of its own — we never receive or store your health data.

Is it free?

Yes — OpenRing is free and ad-supported (Google AdMob). Your ring health data is never used for ad targeting.

How do I disconnect or delete my data?

Use Disconnect in the app to erase your token and all imported data. You can also revoke the personal access token from your ring account to cut off access entirely.

Is OpenRing affiliated with my ring’s maker?

No. OpenRing is an independent app and is not affiliated with, endorsed by, or sponsored by your ring’s manufacturer.

Report a bug

Found something wrong? Contact us below. Telling us your platform (iOS / Android), device, and what you were doing when it happened helps us fix it faster.